Transport and Services

We offer flexible booking options, including half-day, full-day and multi-day transport services to suit your travel plans. For more information on our packages, click here. Should you have more queries about your customised itinerary, chat with our expert local sales consultant at +6017 450 2009.

Yes, you can personalise your trip by sharing your preferred stops, timing, and destinations during booking, and we will tailor our service to your needs. We also provide thoughtfully curated suggested itineraries to help get you started. For an even smoother experience, book our full tours for a hassle-free and enjoyable journey.

The minimum rental period typically starts from 3 hours onwards. However, should you have a unique requirement of a shorter duration, please contact us for specific details.

There’s no maximum duration – multi-day bookings are welcome!

Our fleet offers a wide variety of air-conditioned vehicles to suit your needs, including sedans, vans, buses, and luxury MPVs/limousines. Seating capacities range from 7-seaters, 10-seaters, 16-seaters, 25-seaters, 40-seaters, to 44-seaters, ensuring we have the perfect option for any group size or occasion.

Yes, all our guided tour packages include transport services, complete with pick-up and drop-off at your specified location, ensuring a seamless travel experience in Sabah. For added flexibility, you can choose to upgrade to a Private Tour instead of a Join-In option with other guests. Explore our range of day tour packages here.

It is best to book at least 2 weeks in advance, especially during peak seasons like holidays or festive periods, to ensure availability.

The transport prices displayed are provided for your convenience. If you have additional requirements, we can adjust the rates accordingly to meet your needs. We take pride in offering competitive prices for top-quality transport services, with no hidden costs, ensuring you get the best value for your journey! Speak with our expert local sales consultant for a customised quote now!

There are no hidden charges. Once you have finalised your booking, all costs are clearly outlined in your booking confirmation for transparency.

There will be no additional charges for minor last-minute changes to your itinerary if you have chartered our transportation. However, we kindly ask that the change of location stay within reasonable proximity to your original itinerary to ensure they fit within the allotted charter duration. If additional charter hours are required to accommodate your revised itinerary, hourly charter rates may apply. Feel free to reach out to our team for further assistance.

Rates are charged per vehicle, allowing you to maximise passenger capacity within the vehicle’s limits.

We accept cash, credit cards, and online payments for your convenience. Learn more about our payment methods here.

Tipping is optional and entirely up to your discretion. Our drivers strive to provide excellent services always, as part of our company’s commitment to our valued guests.

Safety is a non-negotiable! Booking with a verified licensed vehicle and driver ensures your safety, comfort, and compliance with local regulations. Licensed drivers are professionally trained, knowledgeable about local routes, and committed to delivering reliable and high-quality service. Verified vehicles are regularly inspected and insured, providing you with peace of mind throughout your journey.

Yes, all our vehicles are air-conditioned and well-maintained to ensure comfort throughout your journey.

Yes, all vehicles are fully insured for passenger safety and peace of mind. Amazing Borneo ensures your safety with comprehensive insurance coverage.

Yes, all passengers are fully insured for a safe and worry-free journey.

Yes, we provide baby and child car seats upon request to ensure a safe and comfortable journey for your family. However, an advanced reservation (at least 3 working days) is required to arrange this service. Please note that rental charges apply. Let us know your specific requirements when booking, and we’ll take care of the rest!

In the unlikely event of a breakdown, a replacement vehicle will be dispatched promptly, and your safety will remain our top priority.

All vehicles are regularly sanitized, and drivers follow strict safety protocols in adherence to road safety and regulations to ensure a worry-free journey.

Yes, renting a car with a professional driver is highly recommended for a hassle-free and enjoyable experience! Navigating Sabah’s developing road networks can be challenging without local expertise, especially in areas with limited network coverage or internet connectivity. Contact us today to book our stress-free transport services with a professional driver included.

Yes, all our drivers are fully licensed, highly experienced, and professionally trained in customer service and safety protocols. Your comfort and security are always our top priorities.

Yes, your driver will remain on standby and easily contactable throughout your booking period. To ensure smooth coordination and timely service, we recommend setting specific pick-up and drop-off times during the planning phase. However, flexibility can be accommodated with clear communication with your driver during your trip. Please note that for safety and compliance with regulations, our drivers are permitted to drive a maximum of 8 hours per day, ensuring they stay alert and provide a safe journey for you.

Upon arrival, your driver will be waiting for you at the designated meeting point, holding a sign for easy identification. Rest assured, finding your driver will be easy and hassle-free. Book your airport transfer here.

Driver details will be shared closer to your trip date, typically within 3 days prior to your arrival in Sabah.

Our drivers are fluent in English and Bahasa Malaysia, ensuring clear and smooth communication throughout your journey. Additionally, we offer trilingual drivers who can also speak Mandarin. Let us know your preferred language during booking, and we’ll do our best to accommodate your request.

Of course! One of the greatest perks of having a local driver is their insider knowledge. Our drivers are well-versed in local attractions and can recommend must-see spots, dining locations, and hidden gems. Contact us today for expert recommendations.

No worries! Our drivers monitor flight schedules to accommodate delays. Kindly notify us of any major changes, and we will adjust your pick-up time accordingly. Book your airport transfer here.

Yes, you can extend your booking subject to vehicle availability. Contact your salesperson for further information. Additional charges will apply.

Cancellations are allowed within a specified notice period. Please refer to our cancellation policy for full details.

Smoking is strictly not permitted in any of our vehicles to maintain cleanliness and comfort for all passengers.

Yes, light snacks and drinks are allowed, but please keep the vehicle clean. For a more comfortable experience, larger meals or items with strong odours are best enjoyed outside the car.

For groups consisting of 7 persons or above, it is compulsory to hire a Licensed Tourist Guide under the Ministry of Tourism, Arts, and Culture (MOTAC) Authorities Act.

We provide customised transport solutions for large events and group gatherings. Our fleet ranges from 6-seater luxury MPVs to 40-seater coaches, perfect for any event size. Explore our vehicle options in our video and contact us today to easily plan your event transport!

We cater to events, weddings, conventions, and group tours with flexible vehicle options to suit your needs. Contact us today to start planning your group travel.

Yes, our drivers are trained to assist elderly passengers with care, including help with boarding, managing luggage, and ensuring a safe and comfortable journey. Book your transport with us here.

Yes, a midnight surcharge applies for trips scheduled between 22:00 hrs and 07:00 hrs. This will be communicated during the booking process.

Public transportation in Sabah, such as buses, trains, and taxis, is underdeveloped, offering limited convenience and accessibility for travellers. While Grab is available, it can be inconsistent, particularly during peak hours or in less busy areas outside the city. To ensure reliable and convenient travel, consider renting a car or booking our transport services with a professional driver for a seamless journey.

Yes, you may leave your items in the vehicle you have chartered. However, for added security, we strongly recommend keeping valuables with you at all times.

Meals are not included. However, we can assist with meal stops or provide recommendations for dining options along your route.

Yes! Many remote destinations in Sabah require 4-wheel drive access. To ensure the best experience, we recommend discussing your plans with our sales consultant, who can provide tailored recommendations and arrange the most suitable vehicle for your journey.