Mount Kinabalu Climb Frequently Asked Questions (FAQ)

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QUESTIONS ABOUT MOUNT KINABALU

Mount Kinabalu (Gunung Kinabalu/Akinabalu) dominates the island of Borneo in South East Asia. It stands poised in the East Malaysian state of Sabah, and is protected as Kinabalu National Park, a UNESCO World Heritage Site and Global Geopark.

The highest point of Mount Kinabalu is Low’s Peak summit, towering at 4095.2M (13,435ft) above sea level. It is the tallest peak in the whole of Malaysia and within the Borneo Island. It is the most accessible and easily trekked by most people. Based on topographic prominence, Mount Kinabalu takes the 20th place in the list of Tallest Mountains in the world.

The best time to climb Mount Kinabalu, 4,095 metres (13,435 ft) is during the dryer seasons which falls around March to September. The weather is slightly unpredictable with passing showers expected all year round as it is a tropical rainforest. The temperature at the summit of Mount Kinabalu drops to freezing point 0 °C - 3°C, whereas the trail from Timpohon to Panalaban basecamp ranges from 6 °C - 16 °C and before the start of the climb is around 15 °C - 26 °C at Kinabalu Park.

‘Act of God’ accidents aside, Yes, as long as you respect your mountain guide’s instructions and stay on the trail, there is less risk of suffering any injury or accident. There have been accidents where climbers wander too far off into the trails on their own and lost their way, injuring themselves or lost their lives during the climb, but please be aware that these accidents happen because the climber has failed to abide to the rules.

Watch the video below to know the risks of climbing Mount Kinabalu and how to ensure your climb is safe and enjoyable.

Panalaban is the pit stop or the base camp where climbers will take a rest before proceeding for the second part of their Mount Kinabalu Summit climb journey. It is located between 3,230 to 3,323 meters above sea level. Panalaban base camp houses a cluster of assorted huts such as Laban Rata Resthouse, Pendant Hut, Gunting Lagadan Hut, Lemaing Hut etc. These assorted huts provide overnight accommodation for climbers, inclusive of shower facilities and meals (Hot meals is only available on Laban Rata Resthouse).




QUESTIONS ON PLANNING A TRIP

It takes a minimum of 2 Days and 1 Night to scale Mount Kinabalu. Day 1 kicks off bright and early via Timpohon Gate, a 5 to 7 hour trek leads you to PanaLaban for an overnight stay. Day 2 begins at 2am, where climbers will attempt the second ascent up to Low’s Peak to witness the specular sunrise from the highest summit point at 5.30am.

After which, climbers will begin the descent towards PanaLaban (if not participating in any Via Ferrata activity) for check out. The descent continues down to Timpohon Gate. You will be transferred to Kinabalu Park HQ, where you will be given your climb certificate. Depart back to Kota Kinabalu City or other destination.

No. Climbers will have to do the usual 2 Days 1 Night compulsory climb itinerary. Since the trail was reopened in September 2015, Sabah Parks has stopped giving 1-day climb permit.

Yes, you can. Some climbers may fall short of reaching the summit, but even for those who did not reach the top, the trip to Mount Kinabalu will still be highly rewarding. You can stay at Panalaban Basecamp and wait for the others to return from the summit.

Yes, you may cancel or halt the climb before reaching the basecamp, our mountain guide will assist you to descend to Timpohon Gate (starting point). However, no refunds will be made for cancellation after the tour has commenced. Guests may need to bear additional costs for accommodation and transport arrangement.

It is compulsory and advisable to stay overnight at mountain accommodation during your climb. This is for safety reasons and to prevent any possible injuries. However, should an emergency arise, your mountain guide will assess your condition and decide whether to activate the Mountain Search and Rescue Unit (MOSAR) personnels. This will be subjected to authorities’ approval and additional costs might be incurred.

A 3 Days 2 Nights is recommended. In order to reduce risk of Acute Mountain Sickness (AMS), we advise climbers to spend a night within the highland areas such as Kinabalu Park or Kundasang Town prior their climb. This is to allow climbers to properly acclimatize.

It largely depends on the physical fitness of the climber and their group. A reasonably fit climber is able to reach Timpohon gate from PanaLaban between 11am – 2pm. However, most climbers reach between 1 – 3pm.

There are also times where climbers only arrive Timpohon Gate as late as 10pm during the descent.

In addition, the total time taken from Timpohon gate to Kinabalu Park HQ for certificate collection and onward to Kota Kinabalu city is approx. 3 hours.

It is highly NOT recommended. Rushing to the airport on the same day as your Mount Kinabalu descent is too risky and might lead to you missing your flight. There are several reasons why: Slow in your descent, injury, landslides, traffic congestion, vehicle breakdown & etc. Amazing Borneo Tours will not be responsible for any losses incurred due to missed flights.

It is strongly encouraged that you purchase a comprehensive personal travel insurance policy for the duration of the trip from your own country; to cover against Personal Accident, Loss of baggage, Delays, Unexpected alterations to travel arrangements, Cancellation, Act of God, Emergency Medical Evacuation, Infectious diseases, Epidemics, Terrorism etc. Although all our Mount Kinabalu climb packages include a personal accident plan by Sabah Parks for all climbers, the coverage and claim value is very limited and subject to approval by Sabah Parks Authority.




QUESTIONS ON BOOKING ARRANGEMENTS

E-mail enquiries are replied within 24 hours on working days. We urge you to check your Spam/Junk inbox for any possible emails from us. Also, kindly provide us with an alternate email address or give us a call if you have urgent matters to address. Most of the time, our emails seem to be filtered and put in Spam/Junk inbox by your internet security provider and especially so for Yahoo account holders.

The cost for Mount Kinabalu climb varies depending on the different packages that are available by Amazing Borneo Tours. Please refer to our Mount Kinabalu climb packages under our Mount Kinabalu section as listed in our website www.amazingborneo.com.

  1. Advance Reservations (Bookings made more than 45 days in advance of tour date)
    • For standard climb packages, a 50% deposit is required to secure the booking, with the balance due 45 days prior to the tour.
    • For Via Ferrata packages, a 70% deposit is required to secure the booking, with the balance due 45 days prior to the tour.
  2. Last Minute Reservations (Bookings made within 45 days of tour date)
    • For last-minute reservations made within 45 days of the tour, 100% full payment is necessary to secure the booking.

Reservation for Mount Kinabalu Climb package can only be held for 2-3 days (unless otherwise stated) from the date of issue of client invoice. Failure to comply to payment due dates may result in an automatic cancellation of your reservation and the release of your climb slots / accommodation / tours / all other bookings to others in the queue system without prior notice.

All bookings are subject to availability at the time of booking.

FULL PAYMENT IS REQUIRED FOR PURCHASE OF AIRFARES.

Yes, it is definitely safe to Book with Amazing Borneo Tours & Events. We are listed in Sabah Tourism Board as a licensed tour operator. Please be aware of the fact that there have been several reported fraud/bogus websites selling Mount Kinabalu Packages without a proper license. Many climbers who fell victim to this fraud scheme had been left stranded in Kota Kinabalu without climbing permits/accommodation or tour as claimed. Please make sure that you receive proper invoice, confirmation and tour itinerary from legal local operators with indication of company address, contact numbers and vehicle type. Do not let these scammers spoil your vacations.

Bookings should be made as soon as you have decided to climb Mount Kinabalu. Although we do always advise climbers to book their climb slot 3-6 months in advance, however, Amazing Borneo Tours do accept last minute booking but it is subject to availability.

A climb slot refers to your bed in Panalaban Base Camp that is tied to your climb permit. The total beds are equivalent to the total climb permits issued. Once you’ve secured your slot with Amazing Borneo Tours, it means that it will include both your bed and climb permit.

However, we urge everyone to be wary of unknown sources that claims to be selling legitimate Mount Kinabalu climb slots. There have been cases where climbers that have booked and paid through these online sources are left stranded without climb permits.

There are two types of climb packages.

  • The via ferrata climb package that comes with via ferrata climb permit.
  • The non-via-ferrata climb package that comes with non-via-ferrata climb permit.

Both types of climb permits will allow you to first reach the summit of Mount Kinabalu (Low’s Peak) regardless if you will or will not be participating in any via ferrata activity.

You may :

  • Provide us with alternate dates should your ideal type of climb package (via ferrata or non-via-ferrata) be fully booked on your preferred date, or
  • If you do not have any other alternate dates and must climb on your preferred date only, we suggest you to switch your type of climb package (non-via-ferrata > via-ferrata or via-ferrata > non-via-ferrata).

Although there may still be a slight chance of your preferred climb permit made available at a later date from the day you first contacted us due to possible cancellation. Amazing Borneo encourages all guests to book immediately should either one type of climb package is available rather than to wait for your preferred climb package. This is to at least ensure you to have guaranteed climb permit to scale Mount Kinabalu.

Once reservation has been made, deposit will be required before the stated due date given by our sales coordinator. Usually we must receive payment within 2-5 working days to have your climb slot & permit secured. Otherwise, it will be automatically released from our climb booking system to other guests in queue. Full payment is required on special promotional rate or if your climb date is less than 30 days at time of booking. Once payment is received, we will issue a payment receipt and tour itinerary before your tour starts.

We would need your passport name in full, passport number for Non-Malaysian, IC number (MYKAD) for Malaysian, nationality, date of birth and contact number (if available). All your particulars have to be completely filled up online in your “Manage My Booking” MMB login account. We would also require a photocopy of your passport and MYKAD (for Malaysian) to be uploaded into your MMB login account. This is the latest requirement by Sabah Parks in order to secure your climb slot. You should submit the completed details to us the moment you decide to book your climb or ASAP. Otherwise, we are unable to proceed to apply your climb permit. In addition, the Via Ferrata climb operator will impose a RM100 penalty fee per climber for any late submission, which we have no control over this.

Yes. An administrative fee of RM50.00 per climber will be imposed for any name change on revision of Non-Ferrata climb permit and RM100.00 per climber for Via Ferrata climb permit. Please note that name changes or postponement of climbing dates is not allowed for Budget or Join-in packages (MK201/MK202/#GetLucky).

Yes, a climbing permit is compulsory and can only be issued from Sabah Parks Authority. The climb permit (ID Tag) should be visibly worn at all times throughout your climb. Your permit will be checked at certain check points. The total number of climb permits equals the total number of beds available in PanaLaban.

Currently, Sabah Parks only issue 175 climb permits daily, but this number may change in future. This is mainly because of safety reasons in overseeing climbers’ safety upon ascending to Low’s Peak summit in total darkness. It is also to ensure the summit climb is not overcrowded by climbers.

Like any other country, locals will always have citizenship privileges. Internationals will pay for normal rates whereas Malaysians are heavily subsided by the government.

Those holding a Malaysian passport or the Malaysian Identity card (MyKad) only. Foreigners who are residing permanently in Malaysia do not qualify.

No. Even though you are an experienced climber, Sabah Park safety regulations require all climbers/hikers to be accompanied by a licensed mountain guide from the local Mountain Guide Association. The ratio is at least 1 mountain guide to a maximum of 5 climbers (more than 16 years old) and 1 mountain guide to a maximum of 2 climbers (less than 16 years old).

For the safety of all climbers, especially young climbers and children, Sabah Parks Authority has imposed the following guidelines when engaging a mountain guide for Mount Kinabalu Climb. For simplicity, we shall refer to climbers aged 16 years and above as Adult and climbers aged 15 years and below as Child.

  • One mountain guide is allowed to take a maximum of five(5) climbers aged 16 years and above in the same group.

  • Guide : Climbers (5 Adults)
    1 : 5

  • One mountain guide is allowed to take a maximum of three(3) climbers if there is a child aged below 16 years old in the same group.

  • Guide : Climbers (2 Adults + 1 Child)
    1 : 3


    Guide : Climbers (1 Adult + 2 Children)
    1 : 3

  • One mountain guide is allowed to take a maximum of two(2) children aged below 16 years in the same group.

  • Guide : Climbers (2 Children)
    1 : 2

All individual or group booking will have their own assigned required number of mountain guides according to Sabah Parks guidelines. Amazing Borneo Tours does not mix different groups of climbers together for sharing of mountain guides. However, in the event of a shortage supply of mountain guides by Sabah Parks and climbers of different groups are forced to mix, Amazing Borneo Tours will do a reasonable refund to our climbers accordingly.

Your Group Size refers to your final booking order to us, based on number of person in your group. The more people in your group, the less each individual pays. Should your group size reduce in number, the costs will change accordingly.

Yes, we can arrange a pick-up at any time to ensure a smooth transition upon arrival. Simply let us know your flight details in advance, and our team will handle the arrangements.




QUESTIONS ON CANCELLATION & REFUND

Unfortunately, No. You will not be given a refund under any circumstances including, but not limited to, summit closure due to bad weather, Act of God, being refused climb by Sabah Parks rangers or mountain guides due to your personal health and well-being or any other reasons that may affect the authorities’ decision to disallow you to summit.

Refunds will be based on our Cancellation Policy if your tour has not commenced. There would be no refunds less than four (04) days of notification or after the tour has commenced or for any unused tour services including but not limited to transfer, meals & accommodation, guiding, the climb itself or any other services not utilized.

Refunds will be based on our Cancellation Policy if your tour has not commenced. There would be no refunds less than four (04) days of notification or after the tour has commenced or for any unused tour services including but not limited to transfer, meals & accommodation, guiding, the climb itself or any other services not utilized.

Refunds will be based on our Cancellation Policy if your tour has not commenced. There would be no refunds less than four (04) days of notification or after the tour has commenced or for any unused tour services including but not limited to transfer, meals & accommodation, guiding, the climb itself or any other services not utilized.

Refunds will be based on our Cancellation Policy if your tour has not commenced. There would be no refunds less than four (04) days of notification or after the tour has commenced or for any unused tour services including but not limited to transfer, meals & accommodation, guiding, the climb itself or any other services not utilized.

In the event of cancellation of booking by Client, a written notice must be provided. The following cancellation charges must be borne by the Client and the travelling companions as follows:-

Number of days between tour commencement and receipt of cancellation notice:

  • Less than 04 days or No Show (100% of tour cost forfeited)
  • 04 to 07 days (95% of tour cost forfeited)
  • 08 to 14 days (85% of tour cost forfeited)
  • 15 to 29 days (75% of tour cost forfeited)
  • 30 days or more (50% of tour cost forfeited for standard Mount Kinabalu climb, 70% for Via Ferrata)

For tour products or individual components supplied by 3rd parties, e.g. Air Tickets, Hotel/Lodge Bookings, etc, cancellation fees under the terms and conditions of the respective 3rd parties shall apply plus a minimum handling charge of MYR50 per service per person.




QUESTIONS ON AGE & FITNESS LEVEL

There is no age limit for who can climb Mount Kinabalu, as long as you are in good shape, good health status or you have sought approval from your doctor if you are on any medication. Amazing Borneo Tours has served thousands of climbers ranging from 7 to 80 years old. We do however, suggest young children to be at least 10 years old due to numerous steps and steep slopes. Similarly, elderly climbers need to be in good health and fitness level to attempt the climb.

Though there is no physical health checks done in Kinabalu Park upon registration, we strongly recommend all climbers to have themselves medically check before attempting to scale Mount Kinabalu. If you are pregnant or have a history of suffering from the following ailments, it is highly recommended that you should refrain from climbing: Hypertension, Diabetes, Palpitation, Arthritis, Heart Disease, Severe Anemia, Peptic Ulcers, Epileptic Fits, Obesity (Overweight), Chronic Asthma, Muscular Cramps, Hepatitis (Jaundice); or any other disease which may get in the way of a pleasant experience.

Not at all. Climbing Mount Kinabalu is indeed a big adventure, but no climbing skills or equipment is needed. Climbing Mount Kinabalu involves several flights of stairs, just being equipped with a good pair of trekking shoes, waterproof jacket, head torch and gloves is enough to get you far. Anyone reasonably fit and healthy can scale, hike, trek and climb with confidence. Regular exercises will give you an added edge in attempting a successful climb. Please refer to our “Tips” & “Things to Bring” under our Mount Kinabalu section as listed in www.amazingborneo.com

It takes a minimum of 2 Days and 1 Night to scale Mount Kinabalu. Day 1 kicks off bright and early via Timpohon Gate, a 5 to 7 hour brings you up to 11’000 feet above sea level for an overnight stay. The second day is slightly more to the technical side – there are parts where you will need to hold onto ropes at an angle of about 15 – 20 degrees inclination. If you are able to climb a flight of 12 story staircase up and down few times in a day with not much difficulties, that’s good enough to prepare you for Mount Kinabalu.

The effects of Altitude Sickness or Acute Mountain Syndrome (AMS) differs for every individual, regardless of fitness level. Climbers may experience light-headedness or mild headaches, while some climbers will suffer from nausea or vomiting. The symptoms vary, but it includes dizziness, fatigue, confusion, difficulty walking and feeling extremely ill. If you seem to be experiencing any of these symptoms, stop doing any physical exertion immediately and be sure to take deep breathe. The most important tip is to keep yourself hydrated. Return to a lower elevation if you are suffering badly and the symptoms do not subside. Seek medical assistance from your guide and he will advise you where to move on from here.

The main cause of altitude sickness is ascending in altitude too quickly which prevents the body from adapting to the decrease in oxygen at a specific altitude. Common preventive measures include staying the night before your climb at Kinabalu Park area (around 1,500m a.s.l), to aid in gradual acclimatisation or taking the altitude sickness tablet.

Three (03) Important Rules to Remember:

  • Drink a lot of fluids to keep hydrated.
  • Acclimatize to altitude gradually by spending a night at highland areas before the day of your ascend.
  • Avoid rapid ascents. Trek at a normal pace and rest at shelters along the way. It is advisable to rest longer for acclimatization at Layang Layang hut (2702M a.s.l).

You may want to take altitude sickness tablets, Acetazolamide (Diamox) as a prophylaxis. This drug has the effect of increasing acclimatization rates; improving periodic breathing; and helping climbers to recover from AMS more quickly. Please note that Diamox is a prescription drug and a doctor should be consulted about proper dosages. You would also want to purchase a portable oxygen inhaler bar, which helps with AMS. The main cause of these sicknesses is a lack of oxygen; breathing oxygen with the aid of the inhaler will slow their onset and may provide some temporary relief of symptoms. This is extremely useful to all climbers regardless of your fitness level.




QUESTIONS ON BAD WEATHER & ACCIDENTS

Yes, of course but only up to Panalaban base camp. Most of the trail leading up towards Panalaban base camp consists of proper tracks with steps, therefore, it should not be affected too much during bad weather. Also, there are several shelters along the 6 KM track.

The main concern falls on the Low’s Peak summit Climb that kicks off at 2am where on occasions when it rains badly with strong wind, the climb to the summit would be stalled or probably cancelled depending on how extreme the bad weather is. In most cases, when the weather is bad and the summit is not declared officially closed by Sabah Park Authority, climbers can still scurry the ascent once they sign the indemnity form on the spot as requested by the Park Rangers.

Final decision still lies with the Sabah Park official should they decide to close the summit for safety reasons. Anyway based on average statistics, total closure of the summit climb happens about 10 - 15 times a year.

No. There will be no refund if the summit or Via Ferrata activity is closed and Amazing Borneo do not profit from it either. Such cases is due to the Act of GOD and also for the safety of climbers. Generally, you could still ascend to Panalaban base camp and overnight with meals inclusive.

You should immediately inform your mountain guide of your injury. Your guide will assess your condition and determine the necessary course of action.

For serious injury, i.e., deemed as being unable to walk on your own, your guide will alert the Mountain Search and Rescue Unit (MOSAR) personnels to carry out an emergency rescue operation to bring you down the mountain in a stretcher and send you to Hospital Ranau for treatment. Hospital bills and registration fees will have to be borne by the guest.

For minor injuries, you may either continue with the climb or hire a porter to carry you down the mountain with a fee ranging from MYR 400 to MYR 600 Per KM (depending on your weight) until Timpohon gate (starting point).

Not all such cases can be claimed under the Sabah Park’s climber insurance. You are advised to purchase a separate personal travel insurance before going on the Mount Kinabalu trip for a better coverage.

As a matter of fact, Mt. Kinabalu region is a no-fly zone. Even in many emergency cases that involve life threatening situation, helicopter services may not be engaged. This is because the low visibility in the area could pose a potential risk to the lives of the pilots & passengers as the climate changes every moment without warning. Visibility can be near zero and there is a risk of helicopter hitting trees. However, in June 2010, Amazing Borneo Tours did manage to save a boy’s life using helicopter service after a bad fall near Low’s Peak summit – A very exceptional case. All thanks to Sabah Park Authority, Sabah Air & Sabah Medical Centre for their support to the committed Amazing Borneo Team.

Provision of Sabah Parks Climber's Personal Accident Insurance by PIB Premium:

  1. Death Due to Accident Only / Total Disablement as a Result of An Accident
    • Age Between 13 to 75 Years RM50,000 Per Climber
    • Age Below 13 And Above 75 Years RM30,000 Per Climber
  2. Medical Expenses Per Accident
    • Age Between 13 to 75 Years RM5,000 Per Climber
    • Age Below 13 And Above 75 Years RM2,000 Per Climber
  3. Repatriation Expenses of Remains RM2,000

Note: As the default claim value is limited and may takes up to 2 months to process. It is advisable for climbers to purchase separate travel insurance in your own country for a better coverage.




QUESTIONS ON CLIMB PREPARATION

Walking up hills and staircases or any cardiovascular workout for at least 2 to 4 weeks before the day of your climb should be enough to get you in shape for the climb.

Please Refer to "Things to Bring" for a checklist of what you will normally need to bring for mountain hiking. This checklist will also be attached to your climb itinerary when you book with us. This is the standard packing list and you can make changes according to your own needs and preferences. However, we recommend that your backpack weight to be between 6-8 KG or less.

Shoes are most definitely necessary for climbing Mount Kinabalu. Sandals, slippers and bare foots are NOT allowed and you will be denied ascent to the summit by Sabah Parks rangers or your mountain guides if you are not wearing shoes. We also strongly recommend you to bring a head torch for your own safety. There is a high chance that you will be denied ascent from Panalaban base camp to the summit without a head torch.

There is luggage storage service which is chargeable at Ringgit Malaysia (RM) 15.00 per piece available at the Kinabalu Park Headquarters. Luggage claim tags will be given where you will need to produce them after your climb.

There are no longer heated facilities in all accommodation in Panalaban assorted huts, due to power cable breakdown in year 2019. Anyway, the temperature inside the huts (Approx. 12-15 degrees Celsius) is still comfortable enough for stay as bed linens and blankets are provided. Sleeping bags are not required. Pendant Hut provides sleeping bags for Via Ferrata climbers.

Currently, water heaters for showers are not available in Laban Rata Resthouse.

Temperatures inside Laban Rata Resthouse/Pendant Huts can reach to approx 12-15 degree Celsius and at Low’s Peak Summit approx -3 to 5 Degree Celsius. We suggest climbers to have at least 4 layers of clothing including windbreaker for summit ascend.

Please inform us upon confirmation of your booking if you may require a porter. We will arrange for a porter to standby at Kinabalu Park HQ on the morning of your climb to assist you. All payments are made directly to the porters in cash.

Porter Fee (OPTIONAL)

DESTINATION WEIGHT (KG) RATE (RM)
Timpohon - Laban Rata - Timpohon 10.00 RM 140
Timpohon - Sayat-Sayat - Timpohon 10.00 RM 180
Timpohon - Summit - Timpohon 10.00 RM 200

** Minimum weight is 10 Kgs and additional weight will be charged based on daily rate per Kg

** All rates are inclusive of 0% GST.

** Rates stated are for reference purposes only. Please confirm with porters on their day of services.

** All payments are made directly to the porters in cash.

No. Porters will carry your belongings and walk non-stop to Panalaban base camp and wait for your arrival. They will not trek together with you nor wait for you at each stop. Therefore, please do not ask them to carry items that are considered handy to you during your climb.

The best tip is to pack 2 separate bags; one is for the porter to carry straight to Panalaban, the other personal bag containing your necessities (e.g. water, lunch pack, energy bars) will be carried by you throughout the climb. Remember to keep it light.

Staying hydrated throughout the climb is most vital. Most climbers actually need about 1.5L-2L from Timpohon to Panalaban. It may be less than you think you would need. This may due to the humidity and passing shower along the trek. Anyway, a 500ML drinking water will be provided in your packed lunch.

Yes. There is natural spring water stored in tanks that can be found along some rest-stops. However, the untreated water may not be suitable for weak stomach. You can consider bringing your own water purification tablets or simply stick to your bottled water.

The packed lunch includes a balanced diet of proteins, carbohydrates, and a fruit (e.g. sandwich, fried chicken, local snack, hard-boiled egg, apple) and a bottle of 500ML mineral water. The packed lunch will differ periodically and you may wish to bring additional food of your own.

Our standard vegetarian menu is based on ovo-lacto vegetarians. It can be easily accommodated in most areas, options typically leave out the meat rather than adding vegetarian mainstays such as tofu, beans, or nuts. Vegetarianism is a concept our country is still learning to fully grasp. Please note that unfortunately, Amazing Borneo cannot guarantee that special requirements can always be met for other types of vegetarians. In tour packages where meals are served buffet/set menu style, we suggest that you leave out the meat or other things you do not eat.

  1. We Are the Licensed Land Tour Operator in Malaysia & Licensed Travel Agent in Singapore
  2. We Are Supported By MATTA, SABAH TOURISM BOARD & SINGAPORE TOURISM BOARD
  3. We Are ISO 9001 certified for Quality Management System – this Guarantees that YOUR Booking and Climb is handled with Proper Procedures of the Highest Standard.
  4. We use Legal & Licensed Climb Permits by Sabah Parks Authority.
  5. We Are the Mount Kinabalu Mountain People.
  6. We Handle Thousands of Climbers from Around the World Every Year.
  7. We Have Multiple Daily Departures To & Fro between Kinabalu Park and Kota Kinabalu City Centre.
  8. We Have our Head Office In Kota Kinabalu City Centre, Contingency Base In Kinabalu Park and At The Foot Of Mount Kinabalu, and our Sales Office in Singapore.
  9. We Have A Strong Network with the Locals, Hoteliers, & Suppliers in Borneo.
  10. Your Safety is Always our Highest Priority.
  11. We Are Able To Handle Crisis & Emergencies Efficiently
  12. We Dedicate Mountain Guides for Your Group Only – No Co-Sharing With Other Climbers So You Can Trek At Your Own Pace.
  13. Our Mountain Guides Are Carefully Selected and First-Aid trained.
  14. We Provide Clean and Reliable Vehicles for You to Travel Comfortably.
  15. Our Climb Packages Rates Are Most Competitive With High Standard Service Quality
  16. No Hidden or Extra Costs in Our Pricing.
  17. We Provide the Latest Updates Of Mount Kinabalu’s Weather Conditions Accurately.
  18. We are Committed to Responsible Tourism.
  19. We Provide Personalized & Dedicated Services – your Mount Kinabalu climb trip can be tailor-made to include Other Tours & Accommodation in the Whole of Sabah.
  20. Come Join Us & Start Your Mount Kinabalu Adventure With Us Today!




QUESTIONS ON VIA FERRATA CLIMB

No. Via Ferrata is not the same as rock climbing. Although they both occur in the same area and the same environment, via ferrata climbing is easier than rock climbing and do not require you to have any previous experience.

Almost anyone. Climbers and non-climbers aged between 10 and 70 who are fit and healthy, not afraid of heights, and want to experience the mountain in a whole new way. Oh and by the way, you also have to be at least 1.3m tall

Absolutely not! If you can climb a ladder, you can climb Mount Kinabalu Via Ferrata.

Walk The Torq will be the best option for beginners. If you would like to participate in the world highest Via Ferrata which is the Guinness World Record holder, Low’s Peak Circuit will surely be the choice. You may refer more information at www.amazingborneo.com

All Via Ferrata climbers are required to attend the mandatory pre-activity briefing and familiarization session. The sessions start between 3pm and 4pm. Late arrivals will not be considered eligible to participate in the activity the next morning. This is for your own safety, be it if you are a first time climber or an experienced mountaineer.

No, there will not be any refund/compensation given if you miss or skip the Via Ferrata activity due to various reasons such as personal, health, bad weather, summit closure & etc. Amazing Borneo do not and never profit from such situations.

Yes! You and your group will be assigned a Via Ferrata trainer. The trainers are there to give you a full safety briefing and training on how to use the safety devices. They are also there to climb with you, provide tips on how to negotiate the more difficult obstacles, as well as highlight some of the spectacular sights along the way.

No. Due to Sabah Parks’ regulations, Via Ferrata climbers are to be accompanied by a Via Ferrata trainer at all times.

Depending on the size of your group, you will have to be prepared to join other Via Ferrata climbers.

There will be a maximum of 6 climbers for Low’s Peak Circuit and 10 for Walk the Torq.

The start time is between 5:30am to 7:30am.

On the day of your arrival, the trainers will meet you at Pendant Hut where you will undergo a mandatory briefing and familiarization session starting between 3pm and 4pm. There, you will be told the exact meeting point and meeting times for the activities that you’ve signed up for and a practical session with the full Via Ferrata safety gear will be provided.

  1. Free rental of all safety devices: harness, lanyard and helmet
  2. Via Ferrata familiarisation for all participants
  3. Guiding services of the Via Ferrata trainers

Yes! Via Ferrata activities are carried out under a safe and controlled environment. With a proper system of routes, devices and an experienced trainer to guide you, Via Ferrata climbing allows anyone to experience the exciting challenge of this sport under the safest of conditions. Regular safety checks and maintenance are also conducted on the Via Ferrata equipment. So all you need to do is focus on enjoying yourself.

Yes of course! But remember to keep your camera inside a backpack as you run the risk of dropping onto and injuring fellow climbers below. Your trainer will advise you on areas where it is safe and ideal for you to bring out your camera to take photos. We also suggest that your camera is fixed to a safety sling or cord at all times.

All Via Ferrata climbers will stay in the well managed Pendant Hut @ PanaLaban area. It will be in dormitory style with individual sleeping bags provided.

Please take note that all guests are required to wear a face mask at Pendant Hut. Guests must bring their own supply and wear them consistently, except when eating, drinking or sleeping.

You will have your continental breakfast & supper in Pendant Hut. Day 1 buffet dinner in Laban Rata Resthouse. Day 2 lunch will be provided on descending arrival in Kinabalu Park.

To ensure that you get a guaranteed space, we strongly encourage advanced bookings. You can make a booking for Via Ferrata activity by sending an enquiry to info@amazingborneo.com. We will endeavor to reply to your enquiry within 24 hours where possible.

Mountain Torq will provide all technical safety equipment required for its activities. As for personal items, please refer to “Things to Bring” for a checklist of what you will normally bring for mountain hiking.

Please take note that all guests are required to wear a face mask at Pendant Hut. Guests must bring their own supply and wear them consistently, except when eating, drinking or sleeping.




QUESTIONS ABOUT MOUNT KINABALU CLIMB AFTER THE 5 JUNE 2015 SABAH EARTHQUAKE

The Summit Trail has been fully reopened as of 1st December 2015.


Due to the damages caused by the 5th June 2015 Sabah Earthquake, Mount Kinabalu was closed until the 31st of August 2015 for necessary restoration works. On 1st September 2015, The Timpohon Trail welcomed climbers for the first time after the quake, but the ascent was only up to PanaLaban (3,270M).

Yes, there may be slight tremors. However, Geologists has confirmed that the residual tremors are weak and can only be felt once every few weeks or months. Tectonic plates take up to few years to stabilize after an earthquake.

Such an event is most unlikely. The residual tremors are too weak to be moving rocks. International mountaineering experts and geologists have been studying the new trails well enough to ensure that no rocks fall within the trail perimeters.

The Mesilau Trail is closed for an indefinite period due to severe damages from the Earthquake.

The Timpohon Trail that begins at Timpohon gate leading towards PanaLaban remains the same. However, damaged trails leading to the summit has been restored, this new trail is called ‘The Ranau Trail’.

No. There is no age limit for climbers who wish to scale Mount Kinabalu.

New changes made to the mountain guide ratio, as well as new safety rules for children have been implemented as of 1st December 2015.

DESTINATION
(Timpohon-Summit-Timpohon)
NEW RATIO
(GUIDE : CLIMBER)
Climbers aged 16 years and above
1 : 5
Climbers aged below 16 years
1 : 2

Example 1:
If you are a group of 2 adults and 1 child (15 years old and below), you will require 2 mountain guides.

Example 2:
If you are a group of 6 adults and 3 children (15 years old and below), you will require 4 mountain guides.

As for now, No. Both Via Ferrata activities, Low’s Peak Circuit and Walk the Torq, are currently closed for restoration works and are scheduled to resume in early 2016.

Meantime, climbers can test out the thrills on the ‘Via Ferrata Teaser’, a shorter version of the actual Via Ferrata activity that grants climbers a little insight about what it feels to experience the Via Ferrata.

This is a complimentary activity that lasts for 30 minutes.




QUESTIONS ABOUT MOUNT KINABALU COVID-19 PROTECT

All climbing activities have resumed as of 1 October 2021. However, as part of the new Standard Operating Procedures, Sabah Parks has limited the number of daily climbers to 150 climbers per day. Climbers under 12 years old are allowed to climb, provided they are accompanied by a fully vaccinated parent or guardian. Climbers aged over 70 years old are not encouraged to climb.

Please read up on the latest Sabah Parks' Covid-related SOPs here.

  • If you are tested positive one day before your climb, you must provide valid proof of your Covid-19 health status to the climb provider. This includes a screenshot of your MySejahtera risk status and Covid-19 test results.
  • If you have tested positive for Covid-19 one day before your climb, you are not allowed to climb following Sabah Parks' SOPs. You can reschedule to a later date after recovery from Covid-19 (10 days from the date you tested positive for Covid-19 is the earliest you can reschedule your climb. This is subject to climb slot availability).
  • A postponement charge is applicable: RM300 per person UNLESS you have booked "Covid-19 Protect".

Yes, your group can reschedule to a later date; however, postponement charges will be applied: RM300 per person UNLESS the whole group has booked "Covid-19 Protect".

No refunds are allowed, but you can reschedule your climb to a later date. Postponement charges of RM300 per person are applicable UNLESS you have booked "Covid-19 Protect".

COVID-19 PROTECT gives you peace of mind for your climb. You can purchase Covid-19 Protect at RM 150/pax.

Coverage for Covid-19 Protect is as follows:

✅ You are allowed to postpone your climb if you are tested Covid-19 positive 1 to 60 days before the actual climb.

✅ You are allowed to postpone your climb if any of your group members of the same booking are tested Covid-19 positive 1 to 60 days before the actual climb.

✅ Do note that climb slots are subject to availability on the requested new climb date. The new climb date must be within 1 year of the original climb date.

Covid-19 Protect is an option that must be purchased by all climbers in the same booking. For members of your climb party who do not wish to opt for "Covid-19 Protect", their booking will be processed separately and therefore, you will receive separate booking confirmations. If any members of your climb party test positive for Covid-19 prior to their climb and wish to postpone their climb, postponement charges of RM300 per person will be applicable. However, climbers who have booked "Covid-19 Protect" can postpone their climb without any postponement charges.

Please provide valid proof of your MySejahtera Covid-19 health status to the climb provider. This includes a screenshot of your MySejahtera risk status and Covid-19 test results. Then, inform your climb provider of your preferred new climb date. Kindly note that climb slots are subject to availability.